Frequently asked questions

Q: How does it work?

 

A: The 1st step is to submit your request through the form, after,  depending on who your current workplace pension provider is, you might have to take one additional step. This will be informed to you on your confirmation email, after you submit the request. After these steps are taken your employer should start sending your workplace pension contributions to your chosen pension.
 

Q: How long will it take to set up?

 

A: It will depend on your employer, but if you make the request a couple of weeks before payday, it should be effective by then, if not your employer should put it in place by the next payday.

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Q: Does it impact the amount my employer contributes?

 

A: No! Your and your employer contributions will remain exactly the same, the only difference is that now they’ll be sent to a different pension you already have.

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Q: How do I make changes to the contribution amount in the future?

 

A: Currently, you’ll have to request it directly from your employer through their normal means of communication.
 

Q: What if I want to switch it back to my employer scheme in the future?

 

A: You’ll just have to make that request directly to your employer through their normal means of communication.