Changing payroll software can improve efficiency and automation, but incomplete pension data can create problems long after migration. Payroll bureaus must preserve employee identifiers, scheme settings, contribution history, opt-out records and re-enrolment dates to prevent failed submissions, incorrect assessments and costly investigations.

Lost and disconnected pension pots are a growing challenge for the UK pensions system, but they are also a data problem. As employees move jobs, change addresses and build up pension records across different providers, payroll teams have an important role to play in improving the accuracy, consistency and traceability of workplace pension data. Cleaner payroll and contribution records can help reduce future fragmentation and support a more connected pension experience for emp